Department of Toxic Substances Control Department of Toxic Substances Control
 

Program Enhancements

The Department of Toxic Substances Control's (DTSC) Enforcement and Emergency Response Division (EERD), a division of the Hazardous Waste Management Program, is committed to promoting and supporting continual program evaluation and enhancements to ensure equitable, consistent, and timely enforcement; and enhancing public transparency and accessibility.

Objectives

  • Improve program efficiency and effectiveness while maintaining quality
  • Develop and utilize tools and pathways that support and sustain a robust enforcement program
  • Promote and support continuous program improvement
  • Establish and use clear and meaningful metrics
  • Communicate, coordinate, and collaborate consistently with internal and external agencies
  • Develop and update guidelines to ensure program uniformity and transparency
  • Promote community education and engagement in program activities

Enforcement Improvements


Lean Six Sigma


Project Charters

Presentations


Process Maps